Engagio.ie Security & Privacy Policy

Effective Date: 01/01/2025

At Engagio, we respect and are committed to protecting the privacy of users who engage with our website and services. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

When you use our Site, we may collect the following types of personal information:

Personal Information

  • Name

  • Address

  • Email address

  • Phone number

Financial Information

  • If you purchase goods or services, we may require your credit card details (card number and expiry date).

  • Your financial information is used exclusively for processing payments and is passed securely to a credit card processing company.

  • No financial information is stored on our Site or retained by us after the transaction is processed.

Cookies & System Logging

  • We use cookies to enhance user experience, such as recognizing returning users.

  • System logs may automatically collect IP addresses, browser types, and interactions with the Site for security and analytics purposes.

  • You can manage or disable cookies through your browser settings.

2. Who Collects This Information?

Engagio.ie is responsible for collecting and managing your personal data.

  • Our full company name, business address, contact details, and registered office can be found on the home page of this website.

  • We comply with data protection laws, including the General Data Protection Regulation (GDPR) and relevant national regulations.

  • Your personal data is never shared, sold, or rented to third parties except as outlined in this policy.

3. How We Use Your Information

The information we collect is used solely for the following purposes:

  • To provide you with our products and services (e.g., processing your orders).

  • To communicate with you regarding your orders, inquiries, or issues related to transactions.

  • For security and fraud prevention in transactions.

  • To improve our Site and user experience through analytics.

Marketing & Communication Preferences

  • You can opt-out of marketing emails, newsletters, and promotional messages at any time by updating your preferences in your account settings or by contacting us directly.

4. Security Measures

We implement strong security measures to protect your personal information from unauthorized access, loss, or misuse:

  • Secure Transactions: Payments are processed via encrypted SSL (Secure Socket Layer) technology.

  • Restricted Access: Only authorized personnel have access to personal information where necessary.

  • Data Storage Compliance: We adhere to the highest standards of data protection as required by law.

Third-Party Links

  • Our Site may contain links to third-party websites.

  • Engagio.ie is not responsible for the privacy policies of these external sites, and we encourage users to review their policies before providing personal data.

5. Your Rights Over Your Data

Under data protection laws, you have the right to:

  • Access & Correct Your Data: You may request a copy of the personal data we hold and ask for corrections.

  • Request Data Deletion: You can request that we delete your personal data unless legal obligations require us to retain it.

  • Withdraw Consent: If you previously agreed to data collection for marketing purposes, you can withdraw this consent at any time.

To exercise any of these rights, contact us using the details provided on our website.

6. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our Site, and we may notify users of significant updates via email or other communication channels.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us using the contact details provided on our contact page.